Refund Policy

This policy covers every paid service on cipdassignmenthelper.ae: brief breakdowns, draft reviews, full-unit mentoring, proofreading, referencing checks, similarity reports and resubmission coaching. Your written AED quote names the service, the delivery date and the number of review rounds. Refunds are measured against that quote.

We give guidance and feedback. You write and submit your own work, so no refund is linked to the grade your centre gives.

Yes. Cancel within 24 hours of paying and you get a full refund.

After 24 hours, you get back the part of the price for work not yet delivered. For example, if a Level 7 milestone plan has three payments and the first milestone is delivered, the payments for the other two milestones are returned.

If we miss the delivery date in your quote through our own fault, and you did not agree a new date with us, you can claim a refund for that service:

• Full refund if the feedback had still not reached you by your own submission deadline.
• 20% to 50% refund if the feedback arrived late but before your submission deadline. The share depends on how late it was.

No refund applies when the delay came from information we were still waiting for from you, such as the brief, the draft or answers to our questions.

If your mentor cannot continue after you have paid, we assign another CIPD mentor at no extra cost. If you would rather not continue with a new mentor, we refund the part of the service not yet delivered.

Tell us first. If the feedback did not name the assessment criterion, the gap and the fix clearly enough, we arrange a follow-up with the same or another mentor at no cost.

If the follow-up still does not meet that standard, you can ask for a refund of that service, and we review it against the quote.

Please raise quality concerns before your own submission deadline. Once the work has been submitted to your centre, we can no longer fix the feedback in time to help you.

• A grade, a referral or a fail decided by your centre or CIPD. We never promise a pass.
• Services already delivered as described in your quote.
• Your own bank or card fees, including foreign-exchange charges, which sit outside our quote.

Email info@cipdassignmenthelper.ae within 30 days of the delivery date in your quote. Include your quote or invoice reference, the service, what went wrong and any messages that show it. Email gives us both a written record.

We reply within 48 hours. If the refund is approved, we send it within 72 hours of approval to the original payment method. Your bank may take a few more working days to show it.

Please contact us before you open a chargeback or dispute. Most issues are settled faster by email, and a dispute freezes the payment for both of us while the bank investigates.

Read our Revision and Rescheduling Policy, Terms & Conditions and Privacy Policy.